Tech Support: I need you to right-click on the Open Desktop.
Tech Support: Did you get a pop-up menu?
Tech Support: Ok. Right click again. Do you see a pop-up menu?
Tech Support:: Ok, sir. Can you tell me what you have done up until this point?
Customer: Sure, you told me to write ‘click’ and I wrote ‘click’.
Customer: I received the software update you sent,but I am still getting the same error message.
Tech Support:Did you install the update?
Customer: No. Oh, am I supposed to install it to get it to work?
Customer: I’m having trouble installing Microsoft Word.
Tech Support: Tell me what you’ve done.
Customer: I typed ‘A:SETUP’.!
Tech Support:: Ma’am, remove the disk and tell me what it says.
Customer:: It says ‘[PC manufacturer] Restore and Recovery disk’.
Tech Support: Insert the MS Word setup disk.
Tech Support: Did you buy MS word?
Customer:: Do I need a computer to use your software?
Tech Support:: ?!%#$
Tech Support:: Ok, in the bottom left hand side of the screen,can you see the ‘OK’ button displayed?
Customer: Wow. How can you see my screen from there?
Tech Support:: What type of computer do you have?
Customer:: A white one.
Tech Support:: Type ‘A:’ at the prompt.
Customer:: How do you spell that?
Tech Support: What’s on your screen right now?
Customer: A stuffed animal that my boyfriend got me at the grocery store.
Tech Support:: What operating system are you running?
Customer: My computer’s telling me I performed an illegal abortion.
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